Overview

HARG's return policy is designed to offer flexibility and assurance. You have 30 days from the day you receive your items to return them for an exchange or a credit note.

Process for Returns

To return an item, please follow these steps:

  1. Pre-arrange your return: Use our Contact Us form to inform us of your intention to return an item. Include your order number and the reason for the return.
  2. Await confirmation and return instructions from our customer service team.
  3. Once approved, package the item securely with all original tags and packaging.
  4. Send the package back to us using the provided return address.

Important: Items returned directly to our warehouse without prior arrangement will not be accepted.

Return Conditions

  • Items must be returned in their original condition, with all tags attached.
  • Items must not be worn, washed, or altered in any way.
  • Items must be returned in their original packaging.

Refunds and Exchanges

  • Once we receive your return, we will inspect the items and process your exchange or issue a credit note within 7-10 business days.
  • Credit notes can be used for future purchases on our website.
  • We do not offer refunds unless the item is faulty or not as described.